Because plants need water and love to grow, we give you 24hrs if you change your mind. In this case, please give us a call, and you can return your plant to us for a full refund. No returns are accepted after a 24hr period (from dropping time). It is your responsibility to make sure the plants are cared for when it is in your possession ie. water the plants when required. To avoid unnecessary trouble, we encourage you to choose your plant carefully.